May 7, 2015

Cloud Servers Power outage at Kent Science Park

Due to a high voltage breaker tripping this morning, we have experienced a power failure at Kent Science Park. Power was seamlessly transitioned over to backup diesel generators with no interruption to service. The fault has been identified by UK Power Networks as being at their Sittingbourne West HV Substation, and the fault is expected to be resolved at 16:00 BST. Services should be considered "at risk" for the time being however, as we only have one power source right now. We will continue to monitor the situation. This only affects services hosted within our Kent Science Park datacenter, all other datacenters are operating normally.