November 15, 2019

Security update for File Sanctuary Cloud

We will be performing a security update to the File Sanctuary Cloud on Friday, November 15, 2019 between 17:00 and 19:00 GMT. This update requires us to reboot each node in our cloud, which will involve customer Cloud Servers being suspended and resumed. As a result there will be brief periods when Cloud Servers, Web and Email Hosting accounts, and our customer portal become temporarily unavailable. We do not expect any service to be down for the entire maintenance window, most services will only go down for a few minutes before they come back online.