May 10, 2017

Security update for File Sanctuary Cloud

On Wednesday, May 10, 2017 we will be performing critical security updates to the File Sanctuary Cloud between the hours of 17:00 and 19:00 BST. This work will involve us going through each node in our cloud, shutting down all Cloud Servers on that node, patching the node and rebooting it, and then starting all the Cloud Servers on that node again. As a result, there will be brief periods when Cloud Servers, Web and Email Hosting accounts, and our customer portal become temporarily unavailable. We do not expect any service to be down for the entire maintenance window.